Work With Me
I design and implement structured systems for spas, training academies, and aesthetics businesses that require operational consistency, professional training frameworks, and measurable competence.
Not advisory. Not theoretical. Implementation-focused.
Outcomes-Based Programme Design Specialist
Qualified in the design and development of structured, outcomes-based learning programmes — including curriculum frameworks, competency-mapped assessment systems, and evidence portfolio structures aligned with internationally recognised professional training standards.
How It Works
Discovery & Analysis
We begin with a structured consultation to understand your operations, gaps, and goals. I review your existing systems, training delivery (if applicable), and identify where structured frameworks will have the greatest practical impact.
System Design
I design a framework tailored to your specific requirements — whether operational SOPs, training curriculum, assessment documentation, or a full certification framework for your academy or training programme.
Development & Documentation
All materials, manuals, and documentation are developed in full. Every framework includes clear implementation guidelines, assessor notes, and where applicable, moderation-ready evidence structures.
Review & Handover
We review the completed system together, work through any refinements, and ensure you have a framework your team can implement independently. The goal is a system that works without me in the room.
Example Deliverables
What a completed consulting engagement produces.
Curriculum Structure
Unit breakdowns, learning outcomes, competency mapping, and structured programme flow documentation.
Assessment Systems
Evidence portfolio templates, practical observation checklists, and moderation documentation.
Operational SOPs
Step-by-step standard operating procedures for consistent staff performance and operational accountability.
Consulting Packages
Choose the engagement that fits your needs and scale.
System Audit
- Full operational or training review
- Gap analysis and findings report
- Prioritised recommendations document
- One 60-minute debrief session
- Action plan for implementation
Best for: Spas, clinics, and small academies assessing their current systems
Custom System Design
- Full custom system or curriculum development
- Operational SOPs or training framework
- Assessment and evidence documentation
- Implementation guidelines and trainer notes
- 30-day post-delivery support
Best for: Training academies, aesthetics clinics, and multi-location spas
Institutional Build
- Full institutional training framework design
- Complete curriculum and assessment suite
- Train-the-trainer documentation
- Quality assurance framework
- 60-day implementation support
- Scheduled review sessions
Best for: Established academies, training providers, and multi-site organisations
All prices in USD. Custom scoping available for complex projects. Payment plans available for packages over $3,500.
What You Get
- Structured, implementable systems — not theoretical documents
- Assessor-aligned frameworks — built for real competency measurement
- Complete documentation — manuals, SOPs, and assessment tools
- Clear implementation guidance — so your team can use it immediately
- Post-delivery support — included in all packages
This Is Not For Everyone
- Those looking for cheap templates or cosmetic documents
- Businesses not yet operational or in planning stage only
- Anyone unwilling to participate in the design and review process
- Clients expecting results without implementation effort
Why Work With Me
Assessor & Moderator Qualified
Every system is designed with assessment and moderation requirements in mind — not just content delivery. Your documentation will be structured to pass scrutiny.
Developed in Real Environments
These frameworks were built and tested in live spa and academy operations — not designed in isolation and applied theoretically.
Internationally Structured
Systems are built using internationally aligned outcomes-based principles, adaptable to UK, USA, European, and African regulatory environments.
Client Results
“Her assessment framework gave our academy the structure we had been missing. The documentation was clear, our assessors understood it immediately, and moderation went through without a single query on first submission.”
— Academy Director
United Kingdom · Assessment framework development
“The SOP system changed how our team operates. Staff no longer need to be told — the system tells them. Operational errors dropped significantly within the first month of implementation.”
— Spa Owner
Johannesburg, South Africa · Operational SOP framework
Testimonials shared with client consent. Names withheld on request.
Apply for Private Consulting
I review every application myself. Engagements are accepted based on project fit, readiness, and implementation capacity.
Not all applications are accepted.
Frequently Asked Questions
Yes. All consulting is conducted virtually unless in-person is specifically arranged. I work with clients in the UK, USA, Europe, South Africa, and West Africa.
System Audit: 2–3 weeks. Custom System Design: 4–8 weeks depending on scope. Institutional Build: 8–14 weeks. All timelines are agreed at scoping stage.
Yes. For packages over $3,500: 50% upfront, 50% on delivery. Institutional Build packages can be structured across three payments. Payment plans are agreed before work begins.
I review your application and respond within 3–5 business days. If there is a good fit, I will schedule a discovery call to understand your needs in more detail before proposing a specific scope of work.
Yes. All systems are designed using internationally aligned outcomes-based education principles, including competency mapping, evidence portfolio structures, and assessor-ready documentation. The frameworks are adaptable to the regulatory and professional standards of UK, USA, European, and African markets.
Apply for System Development
Structured systems for spas, training academies, and aesthetics businesses serious about professional standards.